Suara.com – BPJS Kesehatan successfully won two awards at once, in an event organized by the Indonesian Quality Award (IQA) Foundation, namely the Silver Award for Performance Excellence Growth Achievement and Emerging Industry Leader. Both awards were given to BPJS Health, which was considered successful in building an organization with good performance and superior competitiveness. IQA Foundation conducted an assessment process for BPJS Health management, using the Baldrige Excellence Framework method on November 14-20 2021. BPJS Health obtained a total score of 588, which based on the maturity score chart, BPJS Health is in the position of Emerging Industry Leader aka Excellent Industry and Grow. Responding to this, BPJS Health’s Director of Finance and Investment, Arief Witjaksono Juwono Putro said, the appreciation is expected to spur BPJS Health’s performance to provide better services to JKN-KIS Program participants and related stakeholders. “The Covid-19 pandemic has not dampened our commitment to providing the best service to JKN-KIS participants. In fact, this is the right moment to innovate and improve organizational performance. This award is a motivation for us to continue to develop and improve services to all JKN-KIS stakeholders so that the management of this health insurance program runs more optimally,” said Arief. Also Read: Irmawati: JKN-KIS Services Are Very Good and Don’t Discriminate The award was handed over by the Chair of the IQA Foundation, Orie Andari Sutadji accompanied by the Board of Trustees of the IQA Foundation, I Nyoman Tjager. In carrying out the assessment process, the IQA Foundation visited the BPJS Health office to see firsthand how the work climate was, demonstrations of information technology systems and various applications, examined relevant documents, and interviewed BPJS Health management. .



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